|
|
|
The role of "Champion" for promoting bench marking in the South
West is key to the success of this activity. Following meetings and discussions
the responsibilities have developed and are outlined below.
A Champion has a responsibility
to:
- Regularly
attend meetings of the central SW Benchmarking Group (SWBG) to ensure
effective communication, consistency of approach, avoidance of duplication,
and provide support between the central group and sub activity.
- Convene
the initial meeting of a nominated Service Sub-Group (SSG) to undertake
bench marking activity.
- At
the first meeting of such a SSG the champion will:
- ensure
the protocol is explained and understood. To decide a mechanism
for informing those who send apologies;
-
explain and give the background on the role of the champion, how
main group came into existence, who sits on the group, the connections/
relationship between the two and the reporting back process;
-
chair the first meeting, and nominate a member of the group to chair
future meetings. Suggest that the chair role is rotated on an annual
basis;
-
to draw members' attention to:
- it
is likely that bench marking activity will not be contained
to a series of meetings and that research/collation/ analysis
work will be required. The SSG will have an ongoing responsibility
to contribute and actively support this work;
-
that if the work cannot be undertaken/shared that the sub group
consider pooling some resource to undertake the work is an option;
- colleagues
who fail to contribute cannot expect to receive the information/data
produced.
-
no resources are currently held by the central SWBG.
- establish
clear terms of reference and an understanding of what areas of work
the group will concentrate.
- suggest
that the group focus on a limited number of performance measures
on which to bench mark and maybe use as a starting point, statutory
and Best Value indicators/targets.
- After
the first meeting to inform the Chair of the SWBG, the name, authority,
e-mail address and telephone number of the proposed service sub-group
chair.
-
Ensure that progress reports/minutes from the SSG are promptly sent
to the chair of the SWBG for distribution to the members of the SWBG
and to maintain a central record/database of information.
- Maintain
a watching brief over SSG by regularly attending meetings to offer support
and to act as an effective conduit to the SWBG.
back
to the top
|